Email : kushal9049@gmail.com

Phone : +91 96381 49519

SEBI Reg. No : INH000005661

Research Backed Advisory by A SEBI Registered RA Kushal Lakhani

A Complete Techno-Funda Research Style

Your Guide in the Investment Journey

Investor Charter

It details different services provided by the Research Analyst to the investors like details of service provided to investors, their rights, dos and don’ts, responsibilities, investor grievance handling and timelines thereof, etc.

Vide the same circular SEBI advised Research Analyst to bring the Investor Charter to the notice of its client’s. In compliance to the same please find attached herewith the copy of the Investor Charter (Annexure A), Complaint Status (Annexure B) and Complaint Redressal and SCORES (Annexure C) for your ready reference.

We believe that Investor service is a vital element for sustained business growth and we want to ensure that our Investors receive exemplary service across different touchpoints. Prompt and efficient service is essential for retaining existing relationships and therefore Investor satisfaction becomes critical to us, especially since we follow the Direct‐to‐Investor model.

Client queries/complaints may arise due to a lack of understanding or a deficiency of service experienced by clients. Deficiency of service may include lack of explanation, clarifications, understanding which escalates into shortfalls in the expected delivery standards, either due to inadequacy of facilities available or through the attitude of staff towards the client.

1. Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent to the Client Servicing Team at kushal9049@gmail.com  Alternatively, the Investor may call on +91 9638149519.

2. A letter may also be written with their query/complaint and posted at the below-mentioned address: 

A-1003 Shyamal Vertix, Opp Aalap Green City, Sadhu Vasvani Road, Rajkot 360005

3. Clients can write to the Research Analyst at kushal9049@gmail.com if the Investor does not receive a response within 10 business days of writing to the Client Servicing Team. The client can expect a reply within 10 business days of approaching the Research Analyst.

Monthly Disclosure for Investor Complaints

Data for the month ending – November 2025

Sr. No.Received fromPending at the end of last monthReceivedResolved*Total Pending#Pending complaints > 3monthsAverage Resolution time^ (in days)
1Directly from Investors000000
2SEBI (SCORE S)000000
3Other Sources (if any)000000
 Grand Total000000

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr. No.MonthCarried forward from previous monthReceivedResolved*Pending#
1November, 20250000
2October, 20250000
3September, 20250000
4August, 20250000
5July, 20250000
6June, 20250000
      
 Grand Total0000

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

SNYearCarried  forward  from previous yearReceivedResolved*Pending#
12022-230000
22023-240000
32024-250000
 Grand Total0000

*Inclusive of complaints of previous years resolved in the current year.

Latest News & Articles